Inspired Spa Excellence
Strive to deliver exceptional experiences, build meaningful connections with your clients, and retail with confidence.
A Finishing School for Spa Therapists
- Advanced training beyond conventional techniques for qualified spa and beauty therapists.
- Enhance core skills beyond standard spa training, where we not only explore but also model mindset and well-being for our clients.
- Strengthens team cohesion and morale.
- Enables customised and in-depth consultations, upselling, and confident retailing.
- Encourages client delight and fosters loyalty for repeat business.
- Enhance revenue streams through effective retailing techniques and proactive client interactions, all while emphasising the importance of client relationships, industry sustainability, and job fulfillment.
Hi, I'm Briony!
I am a passionate therapist with a deep understanding of the human body's healing capacity and a passion for skincare, I bring a unique perspective to the industry. My mission is to share the gift of my knowledge and expertise with spa therapists, empowering them to truly thrive in their roles and cultivate authentic, meaningful connections with their clients.
The industry's heart and soul and needs reviving. Let's return to connected client service and care.
I aim to empower therapists to deeply connect to themselves first then confidently serve all to the best of their ability.
Finding meaning and connection in each encounter has been a cornerstone of my career.
I wish there had been a resource like this when I started out in the industry. Even therapists with 30+ years of experience found tremendous value in this program!
Expanding personally is where we can create positive and sustainable change to enrich the lives of those we touch professionally.
Discover the unparalleled expertise of an award-winning Beauty and Spa Therapist, qualified Aromatherapist, and Ayurvedic Wellness Coach.
THE ART OF SPA THERAPY AND RETAILING
Discover Full Potential and Transform the World of Spa Therapy
With 15 years of unwavering passion as a dedicated spa therapist, I have identified persistent gaps in industry training that can significantly affect the profitability and success of spas. This twelve week program is designed to address these small yet impactful challenges head-on. By enhancing client connection and retention, as well as surpassing their expectations with an unprecedented level of service, you'll create a loyal customer base eager to return for more.
Dive into The Art of Spa Therapy and Retailing! A program designed to support sustainability in an industry facing burnout.
Invest in your growth journey today!
MODULE #1
SELF-CARE SANCTUARY - Nurturing Your Ultimate Well-Being
- Self-care
- Mind-set
- Presence
- Mindfulness
Unveil the secrets to mastering your days amidst our overstimulated lives, bring back presence, balance, and sustainable well-being.
MODULE #2
SOULFUL SYNERGY -
Deepening Your Connection with Self and Others
- Self regulation
- Team cohesion
- Time management
- Accountability
Applying presence to your interactions with clients and team, emphasising accountability and effective time management for enhanced productivity and harmonious collaboration.
MODULE #3
POLISHED PROFESSIONALISM- Mastering Perfect Presentation
- Tone/BodyLanguage
- Personal Presentation
- Spa Presentation
- Merchandising
Discover the power of presentation as we delve into the significance of tone, mood, and body language, enabling you to create impactful impressions and a welcoming spa atmosphere.
MODULE #4
EXPERT INSIGHTS - Mastering Product Knowledge
- Skin care Industry
- Skin knowledge
- Treatments and Products for skin types
Refreshes skin knowledge and deepen your understanding of skin conditions, empowering you with a practical and intuitive approach to prescribing effective products and remedies for skincare concerns.
MODULE #5
TUNED IN - Perfecting Consultation Techniques
- The art of Listening
- Consultations
- Presence in treatment
Harness the transformative power of listening in consultations to cultivate deep connections with clients, enabling precise prescriptions that cater to their unique needs that surpass expectation.
MODULE #6
RETAIL MASTERY - Confident Retailing for Enhanced Client Experiences
- Breaking through negative associations with sales.
- How to choose the correct products
- How to confidently retail
- How to upsell
- How to rebook and keep them coming back for more
Confident and accurate retailing increasing client connections and revenue, enhancing satisfaction and loyalty while driving sustainable growth in the spa business.
Cultivate passion, awareness, and lead by example to inspire and uplift others.
ALCHEMY AT WORK.
Book a complimentary discovery call with me to explore your expectations and values. Let's discuss how I can assist you in reaching your goals on being an industry leader.
Allow your therapists to flourish and evolve authentically with this twelve week program.
- This twelve week program empowers therapists to flourish and evolve authentically.
- We delve into details often overlooked with presentation, communication, consultations and authentically connecting with clients for lasting relationships.
- Sets new industry standards for excellence in spa therapy and retailing.
- Your retail skills will flourish, complemented by profound industry insight, confidence, and genuine connections, enriching not only your work environment but your overall professional journey
Enroll today to align your personal values and mission with outstanding success in the spa industry!!
"Participating in this course has revolutionised my approach to the retail and spa industry, providing me with a fresh perspective that integrates marketing and mental well-being. The retail and marketing techniques I've learned have allowed me to refine my sales strategies, making them more effective and customer-oriented. The section dedicated to mental health was enlightening, emphasising the importance of creating a healthy and positive work environment, not only for myself but also for my team. This new approach has significantly boosted my confidence, enabling me to manage relationships with customers and collaborators with greater serenity and competence.
Since completing the course, I'm delighted to report that I've experienced a twofold increase in sales!
Thank you so much. I look forward to more courses in the future!"
Ilma, Spa Therapists
Eleme Spa, Crystalbrook
Samantha Bell, Supervisor,
Eleme- Crystalbrook Collection
IS THIS PROGRAM
RIGHT FOR YOU?
Overcome anxiety around sales, connect deeply with clients, and love what you do while sustainable setting the benchmark for your peers and clients.
With my 15+ years of experience and passion for wellness industry, I will support therapists through this certified twelve week program to success and confidence in spa therapy excellence.
Discovery discussions, will provide valuable opportunities to discuss learnings and deeply customise the course to the unique needs of each therapist and business.
Where work becomes more fulfilling, connected, and uplifting. Where we cultivate passion through education and confidence and deeper connections through self care and wisdom.
CULTIVATE THE ULTIMATE SPA ENVIRONMENT
Illustrate to your therapists the enriching career potential that comes with the right tools.
UP TO 3 THERAPISTS 3 X CUSTOMISED ZOOM MEETINGS
SIGN ME UPUP TO 8 THERAPISTS 3 x CUSTOMISED ZOOM MEETINGS
SIGN ME UPAre my results guaranteed?
Can I share course info with a friend?
What if I haven't finished the modules before our zoom meetings?
How many people will be in each group coaching session?
I loved this masterclass and want more! What other courses do you offer?
